Shipping Policy

Thank you for shopping with us. This Shipping Policy explains shipping methods, delivery times, and charges for orders shipped within the United Kingdom (GB).

Where we ship

We currently ship to addresses within the United Kingdom (GB) only.

Which products this applies to

This shipping policy applies to all products and services sold on our store.

Delivery time

Estimated total delivery time: 0–4 business days.

This is the total delivery window based on our current shipping settings. Delivery time may vary slightly depending on your exact location and the courier's schedule. Business days are Monday through Friday, excluding UK public holidays.

Shipping rates

• Flat-rate shipping: £4.95 (GBP) per order.
• Free shipping: Not available (no free shipping threshold set).

Order processing

Orders are processed manually. We aim to prepare and dispatch orders as quickly as possible within the stated delivery window. Processing and dispatch typically occur on business days.

Services on your own module

If you are sending us your own module or component for service or repair, please note the following:

• The item must be received by us before any work can begin.
• Once received, we aim to complete the service with a same-day or next-day turnaround in most cases.
• You will be notified when your module has been serviced and is ready for return shipping.

Tracking & notifications

When your order ships you will receive a confirmation email. If tracking information is available from the courier, it will be included in that email.

Questions or special requests

If you have questions about shipping, need a different delivery arrangement, or if your address is outside the United Kingdom, please contact our customer service team and we’ll do our best to help.